PRIVACY POLICY
Last updated: 24 August 2026
This Privacy Policy explains how Gold & Silver Compass collects, uses, stores and protects personal information when you visit our website, purchase our digital products, contact us or use our services.
Gold & Silver Compass operates from Queensland, Australia.
Contact:
[email protected]
1. INFORMATION WE MAY COLLECT
Depending on how you interact with Gold & Silver Compass, we may collect information such as:
• Your name
• Email address
• Contact information
• Billing and transaction information
• Purchase and order details
• Account or product-access information
• Communications you send to us
• Information you provide when requesting customer support or a refund
• Website usage and technical information, such as device, browser, IP address and interactions with our website
• Marketing preferences where applicable
We only collect information reasonably necessary for operating, providing and improving Gold & Silver Compass and our related services.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment providers such as Stripe.
Your payment provider may collect and process payment-card and other financial information required to complete your transaction.
Gold & Silver Compass does not need to directly store your full payment-card details when those details are securely processed by the payment provider.
Third-party payment providers handle information according to their own privacy policies and security practices.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
• Process and confirm purchases
• Provide access to Gold & Silver Compass
• Deliver purchased digital products and included materials
• Send transactional emails and access instructions
• Provide customer support
• Process eligible refund requests
• Respond to questions and enquiries
• Maintain and improve our website, products and services
• Prevent fraud, misuse or security issues
• Maintain business and transaction records
• Comply with applicable legal and regulatory obligations
• Send marketing communications where permitted and where you have not opted out
4. EMAIL COMMUNICATIONS
When you purchase Gold & Silver Compass, we may send you emails necessary to fulfil and support your purchase, including order confirmations, access instructions and important service-related communications.
Where permitted, we may also send educational, promotional or marketing emails.
You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in the email or contacting:
Unsubscribing from marketing emails will not prevent us from sending essential transactional or service-related communications relating to your purchase.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website and the platforms used to provide Gold & Silver Compass may use cookies and similar technologies.
These technologies may be used to:
• Operate website functionality
• Remember preferences
• Maintain security
• Understand website usage and performance
• Measure traffic and interactions
• Support analytics
• Support marketing or advertising where applicable
Your browser may allow you to control or disable certain cookies.
Disabling cookies may affect some website functionality.
6. THIRD-PARTY SERVICE PROVIDERS
We may use trusted third-party providers to help operate Gold & Silver Compass.
These may include services for:
• Website and course hosting
• Funnel and checkout functionality
• Payment processing
• Email delivery
• Customer communications
• Analytics
• Data storage
• Security and fraud prevention
These providers may process personal information only as necessary to provide their services to us and according to their own applicable privacy practices.
For example, CourseIQ may be used to provide website, course, funnel or customer-access functionality, and Stripe may be used to process payments.
7. SHARING YOUR PERSONAL INFORMATION
We do not sell your personal information.
We may disclose personal information to service providers where reasonably necessary to operate Gold & Silver Compass, fulfil purchases, provide customer support, maintain security or comply with legal obligations.
We may also disclose information where required or authorised by law.
8. INTERNATIONAL DATA PROCESSING
Some of the technology and service providers we use may store or process information outside Australia.
As a result, personal information may be processed in countries other than the country in which you live.
Where reasonably practicable, we use reputable service providers and take reasonable steps appropriate to the circumstances to protect personal information handled through our services.
9. DATA SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no online service, electronic transmission or storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of any account credentials associated with your access to Gold & Silver Compass.
10. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing purchased products, maintaining business and transaction records, resolving disputes, preventing fraud and complying with legal obligations.
Information that is no longer reasonably required may be deleted, de-identified or securely disposed of where appropriate.
11. ACCESS AND CORRECTION
You may contact us to request access to, or correction of, personal information we hold about you.
To make a request, contact:
We may need to verify your identity before responding to certain requests.
12. YOUR PRIVACY RIGHTS
Depending on where you live, you may have additional privacy rights under applicable laws.
Nothing in this Privacy Policy is intended to limit privacy rights that cannot lawfully be excluded.
If you have a question or concern about how your personal information is handled, please contact us using the details below.
13. CHILDREN'S PRIVACY
Gold & Silver Compass is not intended for children.
We do not knowingly seek to collect personal information from children through the purchase of Gold & Silver Compass.
If you believe a child has provided personal information to us without appropriate authorisation, please contact us.
14. THIRD-PARTY LINKS
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when reasonably necessary to reflect changes to our services, technology, business practices or legal obligations.
The latest version will be published on this page with the updated date shown at the top.
16. CONTACT US
If you have questions, concerns or requests regarding this Privacy Policy or the way we handle personal information, contact:
Gold & Silver Compass
Email: [email protected]